Privacy Policy

Effective Date

This Privacy Policy is effective as of July 2026.

Information We Collect

Empire Limo USA may collect personal information when you request a reservation, ask for a quote, submit a contact form, call our team, or use our website.

• Full name
• Email address
• Phone number
• Pickup and drop-off locations
• Travel date and pickup time
• Flight, cruise, hotel, or event details
• Passenger count and luggage details
• Vehicle preference and trip notes

How We Use Your Information

We use your information to respond to requests, confirm reservations, arrange transportation, provide customer support, improve our website, and communicate about your trip.

• Process quote requests and reservations
• Confirm pickup and drop-off details
• Match the right vehicle to your trip
• Contact you about booking updates
• Improve website performance and customer support
• Meet legal or business record needs

Cookies and Website Data

Our website may use cookies and similar tools to improve site function, measure visitor activity, and support marketing performance. You can disable cookies through your browser settings, but some website features may not work as intended.

Information Sharing

Empire Limo USA does not sell or rent your personal information. We may share limited information with trusted service providers when needed to complete your reservation, manage communications, process payments, maintain website tools, or comply with legal requirements.

Payment Information

Payment details may be processed through secure third-party payment providers. Empire Limo USA does not store complete credit card numbers on its website servers.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, loss, or disclosure. No online system can guarantee complete security, but we take privacy protection seriously.

Data Retention

We retain personal information only as long as needed to provide services, complete transactions, maintain business records, resolve disputes, and meet legal obligations.

Your Privacy Rights

Depending on your location, you may request access, correction, deletion, or restriction of your personal information. You may also request that we stop certain communications.

Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children.

External Links

Our website may include links to third-party websites. Empire Limo USA is not responsible for the privacy practices, policies, or content of those websites.

Policy Updates

We may update this Privacy Policy when our services, website, or legal requirements change. Updates will appear on this page with a revised effective date.